Effective date: August 25, 2025
By accessing or using 12 Testers, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. Questions: syntexaps@gmail.com
You must be 13 years or older to use the Service. If you are under 18, you represent you have guardian consent.
Provide accurate information, keep your credentials secure, and do not share your account.
You're responsible for all activity under your account. We may require identity verification to prevent fraud or abuse.
One account per person unless we approve otherwise in writing.
12 Testers is a mutual app testing platform: posters list apps for testing; testers complete structured assignments over time; we provide tools, credits/bonds handling, and moderation.
We are not a marketplace of employment or a guarantee of app-store approval, rankings, or commercial outcomes. We do not develop, own, or control user apps.
Posting an app currently requires 10 credits (or as displayed in-product).
Credits/bonds may be purchased or funded via Stripe. We don't store card numbers.
Credits are not legal tender, have no cash value, and are non-transferable except as we enable in-product.
Upon successful, verified completion of testing (per in-product rules), applicable credits/bonds may be returned or released.
We may confiscate bonds or withhold returns for violations (e.g., falsified usage, missed check-ins, fraud, harassment, prohibited content or tools, automation/bots).
Except where required by law, purchases are non-refundable. Chargebacks may lead to account restrictions or recovery actions.
We may change credit prices, structures, or required amounts with notice in the product.
You are responsible for applicable taxes and payment provider fees.
Submit daily check-ins during the 14-day testing period. A minimum of 7 check-ins is required to complete testing successfully.
Complete the full 14-day period (or as set in the assignment).
Submit daily check-ins, usage reports, and screenshots where required.
No bots, emulators (unless explicitly allowed), traffic manipulation, or artificial engagement.
Follow any device, OS, country/region or store-specific instructions.
Do not sideload or install untrusted packages outside official stores unless the assignment explicitly allows and you are comfortable. Use up-to-date antivirus and common-sense security practices. Report anything suspicious immediately.
Be respectful. No harassment, hate speech, threats, or doxxing.
Global Chat and other public areas are visible to signed-in users—share only what you're comfortable making visible.
No spam, malware, phishing, adult or illegal content, or instructions that facilitate unlawful acts.
Do not attempt to bypass rate limits, moderation, or security.
We may moderate, hide, or remove content and restrict accounts at our discretion.
Submit only apps you own or are authorised to submit, and ensure compliance with app store policies and laws.
You retain ownership of your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, transmit, display, and process your Content solely to operate, protect, and improve the Service, and to show testers what they need to perform assignments.
Posters receive a licence to use tester feedback and screenshots for product improvement and internal processes.
Treat non-public materials as confidential unless the app owner clearly permits disclosure. No reverse engineering or unauthorised redistribution.
We use providers like Stripe (payments), Firebase/Google (auth, hosting, databases), and analytics tools. Your use may also be subject to their terms and privacy policies. 12 Testers is independent from app stores and cannot influence their decisions.
Your use of the Service is governed by our Privacy Policy. We process personal data as needed to operate, secure, and improve the Service and to comply with law.
We maintain reasonable technical and organisational measures.
If you discover a vulnerability, report it to syntexaps@gmail.com. Do not publicly disclose before we've had a reasonable chance to fix it.
We may suspend accounts causing security risks or abuse.
Our trademarks, branding, and platform code are our IP.
If you believe content infringes your rights, email syntexaps@gmail.com with: your contact, the work claimed infringed, the specific URL/content, and a good-faith statement. We may remove content and notify the user.
We may add, change, or remove features at any time.
Beta/preview features may be experimental and unstable; you use them at your own risk.
We do not guarantee any specific uptime or response time, but we aim for reliable service.
You may close your account at any time (subject to completing any active assignments).
We may suspend or terminate your access, hold or forfeit bonds, and/or remove content for violations, fraud, chargebacks, or risk to users/platform.
Upon termination, licences granted to us for operating the Service end, except that we may retain copies as required by law or for legitimate business records. Sections that by nature should survive (e.g., IP, limitations, indemnities) survive termination.
The Service is provided "as is" and "as available." We do not warrant uninterrupted or error-free operation, accuracy of analytics, tester performance, or app-store outcomes. You assume all risk of using third-party apps and links.
To the fullest extent permitted by law, 12 Testers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenues, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the greater of £50 or the amounts you paid to us in the three (3) months before the claim arose. Nothing excludes liability that cannot be excluded by law.
You agree to indemnify and hold harmless 12 Testers from claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: (a) your Content; (b) your apps; (c) your use or misuse of the Service; or (d) your breach of these Terms or law.
You authorise us and Stripe to charge your selected payment method for purchases.
Chargebacks may result in account suspension and offsets against any balances, credits, or bonds.
We may withhold releases while investigating disputes or compliance concerns.
We may send you service, security, and policy communications by email or in-app. You can manage non-essential communications in settings. Legal notices may be delivered to the email associated with your account.
These Terms are governed by the laws of England and Wales. Courts of England have exclusive jurisdiction, except where consumer law gives you mandatory protections.
You will not use the Service in violation of applicable export control or sanctions laws. Do not submit or test apps prohibited under such laws.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
These Terms (plus any policies referenced, like the Privacy Policy) are the entire agreement between you and 12 Testers regarding the Service. If any provision is found unenforceable, the remainder stays in effect. A failure to enforce is not a waiver.
We may update these Terms. When we make material changes, we'll update the "Effective date" and, where appropriate, notify you in the product or by email. Continued use after changes means you accept the revised Terms.
All enquiries (legal, privacy, support): syntexaps@gmail.com
© 12 Testers 2025 · Contact: syntexaps@gmail.com